Miles Wheeler-Smith

Worcester, United Kingdom

Summary

I’m a Lead Developer with 15+ years building scalable, user-centric web applications. Originally a full-stack PHP developer, I later specialised in front-end engineering before returning to full-stack leadership with a modern TypeScript stack. I now guide teams through architecture, delivery and quality to ship reliable products with clarity and confidence.

This page is available to view on GitHub.

Skills

Experience

Lead Developer

Travel ChapterRemote

October 2025 - Present4 mos

Leading the Guest Account and Acquisitions team, mentoring team members, delivering technical solutions, and defining architecture for onboarding acquisitions onto a White Label platform, while empowering guests to self-serve bookings.

Key Contributions:

  • Pioneered a new team structure across the Guest Experience Group, increasing squad autonomy and accelerating feature ownership across four product areas
  • Managed a squad of six developers, streamlining onboarding and driving performance and goal achievement
  • Supported a team member who was struggling with delivery, helping them grow into a reliable contributor through clear expectations, structured guidance, and regular coaching

Senior Developer

Travel ChapterRemote

May 2025 - October 20255 mos

Guided development across the Guest Experience Group, building and maintaining holidaycottages.co.uk and other customer-facing applications.

Key Contributions:

  • Built self-service booking tools using React Server Components and Server Actions, reducing call-centre load by 50+ hours per month
  • Integrated three business acquisitions into the platform, launching them on a high-performance White Label site and adding 240 bookings per month

Lead Front-End Engineer

CiscoRemote

May 2023 - Dec 20241 yr 8 mos

Owned front-end delivery for a flagship Webex messaging product, growing and leading a six-person squad reporting to the Director of Engineering.

Key Contributions:

  • Grew front-end squad from two to six engineers by leading recruitment, interviewing 50+ candidates, onboarding, and mentoring new team members
  • Developed a Next.js user authentication system that reverse-proxied requests to the back-end, offloading JWT storage from the client side to enhance security and performance
  • Built and drove adoption of a shared UI component library that standardised design, accessibility, and usability across three teams
  • Championed and secured approval for Next.js, TypeScript, and Tailwind stack, enabling faster iteration and consistent design across product front-end

Senior Front-End Engineer

CiscoRemote

Aug 2021 - May 20231 yr 10 mos

Key contributor to the full rebuild of a legacy SMS platform into a multi-channel Webex solution. Promoted to Lead Front-End Engineer to oversee ongoing development and delivery.

Key Contributions:

  • Refactored the tech stack, transitioning from Java and FreeMarker to a streamlined React-based front-end
  • Facilitated the merger of two teams to work collaboratively in a new capacity, establishing a balanced front-end and back-end divide
  • Shaped the product roadmap by leveraging industry expertise, influencing product manager requirements and inspiring design solutions
  • Introduced agile methodologies tailored to the needs of a new team and company structure, improving development efficiency by 30%

Senior Front-End Developer

TextlocalMalvern, UK

Sep 2016 - Aug 20215 yrs

Oversaw a front-end team responsible for delivery of new product features and enhancements to improve usability, visual coherence, and overall user experience.

Key Contributions:

  • Recruited and mentored new front-end developers, providing hands-on support and training to strengthen the team’s capabilities and foster growth
  • Worked closely with back-end engineers to design APIs that met business needs
  • Designed and built a new SMS engine powered by WebSockets to enable real-time messaging

Full-Stack Developer

TextlocalMalvern, UK

Jan 2012 - Sep 20164 yrs 9 mos

Worked in a small, cross-functional team spanning UI design, front-end and back-end development, delivering new features and platform improvements for over 160,000 multinational users.

Key Contributions:

  • Co-led the development and integration of two new products: a ticketing tool and a survey solution, both seamlessly integrated with the core SMS platform
  • Earned industry awards for product advancements, outperforming entries from major brands such as Audi and John Lewis

Web Developer

BluelinemediaCheltenham, UK

Nov 2009 - Jan 20122 yrs 3 mos

Developed a diverse range of websites for clients at a small web agency, including brochure sites, e-commerce platforms and CMS-driven solutions.

Education

National Diploma for IT Practitioners

Worcester College of Technology